General Terms and Conditions of Sales and Delivery
of sprd.net AG for Customers
§ 1 General Information
Your contractual partner for all orders within the scope of this online offer is sprd.net AG, represented by its Executive Board: Philip Rooke (CEO) and Tobias Schaugg, of Gießerstraße 27, 04229 Leipzig, Germany (listed in the Commercial Register at the Local Court of Leipzig under number HRB 22478), hereafter referred to as "Spreadshirt".
All deliveries from Spreadshirt to the customer are carried out based on the general terms and conditions given below. These underlie all offers and agreements between Spreadshirt and the customer and are accepted for the duration of the whole business relationship. Opposing or deviating conditions of the buyer are only binding if Spreadshirt has agreed to them in writing.
§ 2 Responsibility for Online Offer
(1) Two shop types are available on Spreadshirt´s platform. First, there are shops which are designed and operated by Spreadshirt itself (“Spreadshirt shops“), and second, there are shops which are designed and operated by independent shop owners (“partner shops”). Information on the respective owner of a shop can be viewed via the link “legal information“ in the respective shop.
(2) Spreadshirt is responsible for the articles and motifs offered in a “Spreadshirt shop” as well as the overall design of the shop.
(3) The Shop Operator has sole responsibility for the items and motifs offered in a “Partner Shop”, for the design of the shop and for advertising the items offered. Spreadshirt expressly does not adopt as its own those matters which are the responsibility of the Shop Operator unless they are in accord with the provisions of these General Terms and Conditions and/or the provisions of the General Terms and Conditions relating to Shop Operators. In particular, this applies to breaches on the part of Shop Operators of the obligation to apply Spreadshirt’s General Terms and Conditions in their shops vis-à-vis the end Customer.
§ 3 Conclusion of the Contract
(1) The "offers" contained on the website represent a non-binding invitation for the customer to place an order with Spreadshirt.
(2) (2) By filling in and sending off the order form on the Internet, the Customer makes a binding offer for the conclusion of a contract of purchase and/or a contract for work and materials. Before finally sending off the order form, the customer has the opportunity to check that his/her details are right and if necessary to correct them on a summary page. The following languages are currently available for the ordering process: German, English, French, Spanish, Dutch, Italian, Norwegian, Swedish, Danish, Polish, Finnish.
Then Spreadshirt sends an order confirmation via e-mail to the customer and examines the offer regarding its legal and effective feasibility, in particular any possible infringement upon trademark rights of third parties. The order confirmation does not represent an acceptance of the offer but shall only acknowledge to the customer that their order was received by Spreadshirt.
The contract only materialises when Spreadshirt dispatches the product ordered to the Customer and confirms the dispatch to the customer with a second e-mail (“Shipping Confirmation”). The details of the order can also be viewed online in the user profile under "Orders" on www.spreadshirt.net.
(3) In connection with §2 (3) Spreadshirt as platform provider cannot pre-examine all print designs created by customers or shop owners for possible breaches. Spreadshirt reserves the right to reject received orders within the legal period of acceptance if, during the ordering process, it becomes known or it is suspected that third-party rights or statutory regulations will be violated by a print design.
(4) The conclusion of the contract shall depend on punctual and correct supply of the goods to Spreadshirt. This proviso shall not apply in the event of short-term disruption to deliveries or if Spreadshirt can be held responsible for non-delivery, in particular if Spreadshirt fails to make a congruent hedging transaction in good time. The Customer will be informed immediately that the service is not available. If Customer has already paid for the goods, this money will be reimbursed.
§ 4 Delivery / Shipment
(1) In principle, delivery is made within three weeks from the date when the Customer receives confirmation of his/her order. Delivery dates and times are only binding if they are expressly confirmed as such by Spreadshirt in writing.
(2) Delivery is available to Germany as well as some European countries: More information can be found at www.spreadshirt.net.
(3) Delivery shall be conducted by a shipment service provider chosen by Spreadshirt. The customer has to pay standard shipping costs which may depend on order value, and where it is shipped to. Current shipping prices can be viewed at www.spreadshirt.net.
(4) If in exceptional circumstances delivery is not possible within the period of three weeks after conclusion of the contract mentioned in (1), Spreadshirt shall promptly inform the customer about it in writing, at the latest with the expiration of this time limit (§ 126b of the German Civil Code). The customer is then entitled to a right of withdrawal, which they, in turn, shall exercise immediately in writing (§ 126b of the German Civil Code).
§ 5 Prices
(1) For customers ordering from EU states, the prices as given are the gross prices and include the statutory incidental taxes, in particular Value Added Tax. Postage and packing is charged for separately and shown separately in the invoice. The delivery address is definitive.
(2) For customers from outside the EU all stated prices are net prices. The shipping address is decisive. If, according to the statutory regulations, the goods are subject to sales taxes in the recipient country, then these shall be paid additionally upon receipt of the goods. Furthermore, the goods may be subject to import duties which the customer shall pay additionally upon receipt of the goods.
(3) The customer has to pay shipping and handling, which may depend on order value and the delivery location. Current shipping prices can be viewed at www.spreadshirt.net.
(4) Purchase price, along with shipping and handling charges are immediately payable, without deduction.
§ 6 Payment
(1) The customer chooses the method of payment, which may be direct debit (SEPA direct debit mandate), credit card, advance payment, PayPal or direct transfer. Spreadshirt reserves the right of restricting the number of payment methods that a customer can choose from on the basis of factual criteria, as for example the order value. In case of direct debit payment (SEPA direct debit mandate), Spreadshirt will submit a pre-notification along with the order confirmation to the customer once the order has been completed (refer to § 3 par. 2). Settlement of accounts are effected by means of direct debit entries with the bank in charge of the customer’s account in Germany, Austria and Spain 1 day on submitting a pre-notification at the earliest, and in other countries 5 days on submitting a pre-notification at the earliest.
(2) In case of the method of payment chosen by the customer not being practicable, where Spreadshirt has met its contractual obligations, in particular if it is the case that a direct debit from the customer´s account is not possible due to a lack of funds or provision of wrong information, then the customer shall reimburse any additional costs incurred by Spreadshirt or a third party which carried out the transaction.
(3) Spreadshirt is entitled to make use of the services of trustworthy third parties for the handling of the payment:
a) If it comes to a default of payment of the customer, Spreadshirt is allowed to assign its claims to a debt collection agency and transfer the personal data required for the handling of payments to these third parties.
b) In the case of intervention of third parties in the handling of payments, then payment in relation to Spreadshirt only counts as made if the amount has been provided contractually to the third party, so that the third party can dispose of it as it sees fit.
§ 7 Conditional Sale
(1) Up to the payment of any monies owed to Spreadshirt the goods remain the property of Spreadshirt. If the customer is a merchant according to the German Commercial Code (HGB), Spreadshirt remains owner of all delivery items up to the receipt of all payment due resulting from the business relationship.
(2) The customer is obliged to handle the product with care up to the transfer of ownership.
§ 8 Guarantee
(1) Information, drawings, figures, technical data, specifications of weight, measurements and services, which are contained in brochures, catalogues, newsletters, ads or price lists only are of an informational nature. No responsibility is accepted by Spreadshirt for the correctness of this information. Regarding type and scope of delivery only the information shall be decisive which is contained in the order confirmation.
(2) As far as there is a defect in the goods which falls under warranty, the customer shall be entitled in the context of statutory regulations to demand supplementary performance, withdraw from the contract or a reduction in purchase price.
(3) In the case of return shipments due to defects Spreadshirt will also pay for the cost of postage.
(4) Data communication via the internet, considering the current state of the technology, cannot be guaranteed as being flawless und/or available at any time. Thus, Spreadshirt shall not be liable for the continuous and uninterrupted availability of the online offer.
(5) The claims of the customer from warranty need as a prerequisite that they, as far as the customer is a merchant, have met their due obligations of examination and censure according to § 377 of the German Commercial Code (HGB).
(6) The term of limitation for claims under warranty for the goods provided is two years starting from the receipt of such goods. If the customer is in business then the term of limitation is one year.
§ 9 Limitation of Liability
(1) Apart from that, liability on the part of Spreadshirt follows statutory provisions, insofar as nothing else is determined in these general terms and conditions. Spreadshirt only bears unlimited responsibility for damages, no matter what the legal ground, in the case of deliberate action and gross negligence. In addition, Spreadshirt also bears unlimited responsibility for damages in cases of mild negligence resulting in loss of life, bodily harm or damage to health. In the case of mild negligence and breach of an essential contractual obligation (cardinal obligation) Spreadshirt´s liability is limited to the payment of the foreseeable, typically occurring damage. Liability of Spreadshirt according to the German Product Liability Act remains unaffected by the abovementioned provisions.
(2) As far as liability of Spreadshirt is excluded or limited in these general terms and conditions then the same applies for personal liability for damages on the part of employees, representatives and agents of Spreadshirt.
§ 10 Notice and information about right of cancellation according to § 312 d Para. 1 BGB (German Civil Code) for consumers as defined by § 13 BGB
(1) Notification of cancellation policy
You are entitled to revoke your contractual statement in writing (e.g. letter, fax, e-mail) within 14 days without giving any reasons or – if the goods have been delivered to you before the end of that period – also by returning the goods. The period begins following receipt of this notice in writing, however not before receipt of the goods by the recipient (in the case of recurring delivery of the same type of goods, not before receipt of the first part-delivery) and also not before performance of our duties to inform in accordance with article 246 § 2 in conjunction with § 1 Para. 1 and 2 EGBGB and our duties in accordance with § 312g Para. 1 Sentence 1 BGB in conjunction with article 246 § 3 EGBGB. The cancellation period shall be deemed to be observed if notice of cancellation or the goods are sent in good time. Notice of cancellation is to be sent to:
or sent by fax to: +49 – (0)341 / 59400 – 5499
or by e-mail to: firstname.lastname@example.org.
In case of an effective cancellation, any goods or payments received by either party are to be returned and any benefits that may have been obtained (e.g. interest) are to be repaid. If you are partly or wholly unable to return the goods and benefits (e.g. from use) to us or only in a deteriorated condition, you must compensate us accordingly. You shall not be required to compensate any lost value for the deterioration of the goods and for derived benefits insofar as said use and deterioration can be attributed to the inspection of the properties and the operational capability of the goods. “Inspection of the properties and operational capability” is taken to mean the testing and trying out of the respective goods as is possible and customary in, for example, a retail store. Goods which can be shipped as parcels are to be returned at our risk. You shall be required to pay the regular costs of the return if the goods delivered do not differ from those ordered and the price of the goods to be returned does not exceed 40 euros or, if the price of the goods is higher, if you have not yet paid for the goods or made a contractually agreed partial payment by the time of the cancellation. Otherwise the return is free of charge for you. Goods which are not able to be shipped as parcels shall be collected from you by us. Any obligations to reimburse payments must be met within 30 days. This period begins for you when you send either your notification of cancellation or the goods, and for us on receipt.
(2) According to § 312d Para. 4 No. 1 BGB, the right to cancel does not exist for goods produced to the customer's specifications or which are clearly tailored to the customer's personal needs.
(3) If the contract is cancelled, Spreadshirt also bears the cost of sending the goods to the consumer (original delivery costs).
§ 11 Copyrights to Print Designs, Release from Liability
(1) If the Customer provides his/her own motif or otherwise influences the product (personalisation of text), the Customer assures Spreadshirt that the text and motif are not subject to any rights held by third parties. In such case the cost of any breaches of copyright, personal rights or rights to the use of a name will be borne solely by the Customer. The Customer also assures Spreadshirt that by personalising the product he is also not breaching any other rights held by third parties.
(2) The customer releases Spreadshirt from all demands and claims which are made due to the infringement of such third-party rights, as far as the customer is responsible for the breach of duty. The customer shall reimburse Spreadshirt for all defense costs and other damages resulting from any such action.
§ 12 Technical and Design Deviations
When fulfilling the contract, we expressly reserve the right to deviate from the descriptions and information in our brochures, catalogues and other written and electronical documents with respect to material, color, weight, measurements, design or other features, as far as these can be considered reasonable for the customer. Reasonable cause for change may result from fluctuations customary in trade and technical production processes.
§ 13 Data Protection
Spreadshirt uses personal data of the customer for appropriate purposes and according to statutory regulations. The personal data given (i.e. name, e-mail address, mailing address, bank details) for ordering products are used by Spreadshirt for fulfillment and handling of the contract. This data is treated confidentially by Spreadshirt and is not given to any third parties who are not part of the ordering, delivery and payment procedures. The customer shall be entitled to access information on the personal data which Spreadshirt has saved about them free of charge. Moreover, they are entitled to the correction of incorrect data, and the blocking and deletion of their personal data, insofar as there is no legal obligation to retain such data.
§ 14 Place of Jurisdiction – Place of Fulfillment – Choice of Law
(1) Place of fulfillment for all services is the place of business of Spreadshirt in Leipzig.
(2) As far as the customer is a merchant according to the Commercial Code of Germany (HGB), a legal entity under public law or special fund under public law, then Leipzig is the place of general jurisdiction. In such case, Spreadshirt is also entitled to sue the customer according to the opinion of Spreadshirt at their resident court. The same applies if the customer does not have their place of general jurisdiction in Germany, relocates their place of residence or habitual residence abroad after conclusion of the agreement, or their place of residence or habitual residence is unknown at the time of filing of an action.
(3) According to these general terms and conditions the agreement is exclusively subject to the law of the Federal Republic of Germany. Recourse to the UN Convention on Contracts for the International Sale of Goods is excluded. As far as the client is a consumer according to § 13 of the German Civil Code and is generally not resident in Germany, the mandatory regulations of this country remain unaffected.
(4) If individual provisions of these general terms and conditions are ineffective or oppose the statutory regulations, the rest of the agreement remains unaffected.